Shipping policy

Shipping Policy

Thank you for shopping with ICanHasWaifus! We take care in packing your collectibles so they arrive safely and securely.

Order Processing

Orders are typically processed and shipped within 1–3 business days after payment is received.

Orders placed on weekends or holidays may begin processing on the next business day. During new releases, promotions, or periods of unusually high order volume, processing may take slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order, package weight, destination, and available shipping services.

When multiple products are purchased in the same order, they may be combined into a single shipment when practical.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible at support@icanhaswaifus.com.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Tracking

When tracking is provided, please allow time for the carrier's tracking system to update after you receive your shipping confirmation.

Carrier delivery estimates are estimates and are not guaranteed unless the selected shipping service specifically provides a delivery guarantee.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost in transit, contact us at support@icanhaswaifus.com.

We will work with you to review the tracking information and, when appropriate, assist with the carrier's missing-mail, package-search, or insurance claim process.

Please understand that carrier delays can occur after a package leaves our possession.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the shipping carrier.

If the package still cannot be located, contact us at support@icanhaswaifus.com so we can review the situation and help determine the appropriate next steps.

Damaged Shipments

Please inspect your order when it arrives.

If your shipment arrives damaged, contact us as soon as possible at support@icanhaswaifus.com.

Please retain the product, shipping box or mailer, packing materials, and shipping label. We may request photographs of the package and its contents in order to evaluate the damage or submit a carrier claim.

Do not discard damaged packaging until the issue has been resolved.

Returned-to-Sender Packages

Orders returned to us because of an incorrect or incomplete address, refusal of delivery, or other delivery issue may require additional shipping charges before they can be resent.

If an order is returned to us, we will contact you to determine the appropriate next step.

International Shipping

International orders, when available, may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise required by applicable law, these charges are the responsibility of the recipient and are not included in the product price or shipping charge collected by ICanHasWaifus.

International delivery times may also be affected by customs processing.